Business Office Frequently Asked Questions
Welcome to Truett-McConnell College. Please read this information carefully. It consists of commonly-asked questions about your student account with the Business Office.
When is my payment to the college due? Registered students must pay at least 10% of the estimated cost of attendance (ECOA), after financial aid is applied, or have a payment plan with Sallie Mae on or before July 31, 2009. If payment or payment plan has not been secured, student may have classes dropped by the Registrar’s Office. Truett-McConnell College can only project an estimated cost of attendance once all financial aid documents have been submitted and reviewed to the Financial Aid Office. Please make sure that all required documents are turned in by July 31st.

If a student registers after July 31, 2009, a payment of 10% of the cost of attendance (COA), after financial aid is applied, is required immediately upon registration.

Students who have not registered or have not made payment arrangements (10% of COA or payment plan) on or before freshman move-in day, will be denied permission to move into a residence hall or to attend classes until registration and payment/ payment plan has been secured.
What if I don’t pay my bill by the due date? All students who have not paid or secured payment of 100% COA prior to the first day of class will be dropped from classes. Extensions may be granted on a case-by-case basis, provided the student has completed and turned in all proper financial aid documentation and student and/or family have met with the Director of Financial Aid.
What if I decide not to attend Truett-McConnell after I've registered? Students who decide not to attend must withdraw from the college through the Registrar's Office. A student who registers and doesn’t attend may accrue charges affecting his/her credit report and failing grades on his/her transcript.
If I receive financial aid, do I still have to pay in full? You must pay your bill in full, less any approved financial aid. It is critical to apply for financial aid early, and to respond to questions from the Financial Aid Office quickly.
What if I pay in full and then receive more financial aid? Additional financial aid may result in a credit balance on your student account. Credits are refunded as soon as all financial aid is received. Checks are mailed to students at their permanent mailing address unless otherwise requested.
What if I am approved for financial aid, and it is discovered I am not eligible? This sometimes happens. When the problem is discovered, the student bill is then adjusted to show the balance previously covered by financial aid is due from the student. For example, there are requirements to receive the Georgia State Tuition Equalization Grant and HOPE Scholarship, one of which is Georgia residency. If a student states he is a Georgia resident, and is not, or has not been a resident for the required period of time, the award of aid will be revoked.
What if I am approved for financial aid and then do not receive it? This could happen, usually because of action by the student such as dropping coursework. It is critical before a student drops coursework that he/she contact the Financial Aid Office to see if it will affect his/her financial aid. Many types of financial aid require attendance for a certain period of time.
If you register for a course and do not attend, (or miss the maximum number of classes allowed), your instructor may dismiss you. You could lose financial aid and owe a balance to the college. Some financial aid awards are contingent on grade point average.
What if I have questions about financial aid? The only individuals authorized to give you financial aid information are Financial Aid staff members. Do not rely on information from friends, family, Business Office personnel, other college staff, advisors, or anyone else. Financial Aid’s toll-free number is 1-800-226-8621.
What if I need cash while on campus? The college does not cash checks for students. The bookstore will cash checks up to $20.00 over purchase. Students should have a way to access cash, whether by a local bank account, ATM or debit card.

General Payment Policies

  • Payments by check may be mailed or dropped in the Business Office payment box.
  • Postdated checks are not accepted.
  • Checks are not held for any reason.
  • Books must be paid for at purchase. Books vouchers are available with excess financial aid.
  • The bookstore will set up prepaid debit or prepaid charge card accounts for students in advance. For more information call (706) 865-2136 ext. 124.
  • There is a $25.00 charge on all returned checks.
  • Refunds on student accounts with credit balances are processed once all financial aid is received.

General Student Billing Information
  • Student bills are mailed at four-week intervals each semester.
  • If you do not receive a bill, for whatever reason, you still owe any balance due.
  • The student is responsible for updating his/her address with the Colleges Registrar's office.
  • Charges may be added to a student account anytime in the semester.
    (Examples of charges: private room fees, student loan fees, returned check fees, damaged equipment fees, charges for changes in coursework, etc.)
  • Students are responsible for the payment of any balance created by uncollected financial aid.
Payments may be mailed to:

Truett-McConnell College
Attn: Business Office
100 Alumni Drive
Cleveland, Georgia 30528

General Registration Information
  • Students may not register for coursework if they owe a balance from a previous semester.
  • Students dropping coursework after the drop/add period receive no reduction in charges.
  • Students withdrawing from the college should refer to the college catalog for the published refund policy.

PAYMENT DUE DATES FOR 2009-2010 ACADEMIC YEAR
Fall Semester 2009 August 18, 2009
Spring Semester 2010 January 5, 2009

For complete information on fees and charges refer to the 2009-2010 Truett-McConnell College Catalog Tuition Section. If you have questions regarding your student account, call the Business Office at 706-865-2134 x114.

IMPORTANT NOTE: Truett-McConnell offers a payment plan through AMS/TuitionPay.! Call 1-866-TUITION or log on to www.TuitionPay.com for information. If you sign up with AMS, please have your payment plan established prior to the start of the semester.

IN SHORT: Go to class. Fill out aid forms. Respond ASAP to Financial Aid letters. Pay your bill on time.

Then, enjoy your TMC education.
 


Truett McConnell College • 100 Alumni Drive • Cleveland, Georgia 30528    
Admissions/Financial Aid: (800) 226-8621 • General Information: (706) 865-2134